The desk around the agent.
The agent reads your book and flags what needs a look. A dealing desk run by John's company does the platform work around it, the hours no seat covers.
John Antoniou is BookGuard's co-founder and head of dealing. About us
The desk work, in six groups
Platform and symbols
- Symbol addition, with a test trade and a margin, leverage and swap check on each symbol.
- Symbol delisting.
- A check of the trading sessions every week.
- Quality checks on the prices from your liquidity providers.
- A check of the price feed every hour.
Groups and access
- Client groups built to your needs.
- Group setup by regulator: Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC), Financial Conduct Authority (FCA) and others.
- MT5 Manager accounts for each team that needs server access, such as retention and sales.
Sessions and calendars
- Trading holiday calendars.
- Daylight-saving time calendars.
- Adjustments to your trading sessions.
Prices and adjustments
- Off-market prices: the chart adjusted, balances adjusted and the affected positions re-instated.
- Dividends: a daily dividends calendar and the balance adjustments on client accounts.
- Futures expiration: a rollover calendar and the balance adjustments on client accounts.
- Cash indices: a daily cash indices calendar and the balance adjustments on client accounts.
- Corporate actions: a corporate actions calendar and the platform and client account adjustments.
Reports
- Risk monitoring and reporting: the desk reads the agent's flags and your book every day and sends you what matters.
- Regulatory reports produced for CySEC, ASIC, FCA and other regulators, including QST reports and Pillar III reports.
- Best execution reports: cost, speed and likelihood of execution, and slippage symmetry, among others.
Client complaints
- First-line handling of trading complaints, with the deal evidence.
Priced with the offer, by what you take.
Every change on your server is made by the desk, after a dry run and your go, with a dated before-and-after copy of the configuration.
Tell us which of these you need.
A walkthrough takes half an hour: what the agent reads and flags on your book, and which desk work you want covered.